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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Decoder aims to make the main active ingredients of each product intuitively visible to consumers.
1. 3000ppm Crystal High-Purity Copper Peptide, Ultimate Repair: As the core highlight of this product, we use 3000ppm of high-concentration crystal copper peptide (purity ≥ 99%), a purity that far exceeds similar products on the market, ensuring ultimate activity and repair efficacy. Copper peptide, with its exceptional cell repair and regeneration abilities, effectively promotes skin cell metabolism, reduces fine lines and wrinkles, enhances skin elasticity and firmness, and strengthens the skin barrier function to restore a healthy state.
2. 8D Sodium Hyaluronate, Deep Moisturization: Utilizing advanced 8D moisturizing technology, it provides multidimensional hydration and water-locking effects, deeply penetrating the skin to improve dryness, leaving the skin plump and radiantly glowing.
3. 2% Sea Fennel (CRITHMUM MARITIMUM) Callus Culture Filtrate, Soothing Sensitivity: A precious ingredient sourced from the ocean, rich in active substances, with powerful repair and regeneration capabilities. It effectively improves skin sensitivity and redness, promotes healthy recovery, and provides gentle yet potent nourishment and protection.
4. Aloe Vera Water and Glucan, Enhancing Skin Immunity: Two patented ingredients that offer comprehensive care for the skin through their exceptional moisturizing, soothing, and immunity-enhancing effects. Aloe vera water deeply nourishes and soothes skin discomfort, while glucan enhances the skin's self-repair capabilities, making the skin healthier and more resilient.
5. Purslane and Olive Extract, Nourishing the Skin: Sourced from high-quality regions worldwide, providing natural nourishment and protection for the skin. Purslane has anti-inflammatory and antioxidant properties, effectively resisting external environmental damage; olive extract is rich in unsaturated fatty acids and vitamin E, deeply nourishing the skin and enhancing its elasticity and radiance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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